Baldridge Organizational Profile for Business: Self-Assessment and Action Planning The Organizational Profile is a snapshot of your organization, the key influences on how you operate, and the key challenges you face. The first section, Organizational Description, addresses your organization’s business environment and your key relationships with customers, suppliers, and other partners. The second section, Organizational Challenges, calls for a description of your organization’s competitive environment, your key strategic challenges, and your system for performance improvement. If you identify topics for which conflicting, little, or no information is available, it is possible that your assessment need go no further and you can use these topics for action planning. "Are We Making Progress?" - An Assessment Tool from the Baldridge National Quality Program Are We Making Progress As Leaders? and the companion document for employees, Are We Making Progress? are designed to help you know. They provide compatible tools for you to see if your perceptions agree with those of your employees. They will help you focus your improvement and communication efforts on areas needing the most attention. For organizations that have been using the Baldrige Criteria for Performance Excellence, the questionnaires are conveniently organized by the seven Criteria Categories. For those that have not, this questionnaire identifies opportunities for improvement and directs you to Criteria Categories that may help you identify some key ideas for making improvements.

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